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shashock
New Member - Level 1

Concur Expense

I have the following alerts

 

shashock_1-1676588218607.png

The correct Card was used - Diners Club International and the reservation is showing below above the alert. 

 

shashock_0-1676588119089.png

 

I have the same for a different hotel that I canceled the reservation so no charges are pending but the alerts are there. 

3 REPLIES 3
andilillemoen23
SAP Concur Employee
SAP Concur Employee

Did you delete the pending card transaction hotel on the report?   If so, resave the report and the exceptions should go away.

dlamont
Super User
Super User

Looks like they didn't auto-match, check the boxes for both lines (shown in screenshot) and click the button to "Combine Expenses".  This should take care of all three errors. 

DLamont
KevinD
Community Manager
Community Manager

@shashock did you get this figured out based on the responses you received?


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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