Administrator can't change user's approver

LouisvilleLou · ‎Jul 29, 2022

Not sure what I'm doing wrong. I've been the Concur administrator for several years now. All of a sudden I can't edit any of my users profiles. I need to change a user's approver.

Has something changed?

KevinD · ‎Aug 1, 2022

@LouisvilleLou is this still an issue?

Nothing has changed on the User Profile screen, so it must have been some sort of system glitch/anomaly.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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LouisvilleLou · ‎Aug 9, 2022

Yes, thank you. You are correct. There must have just been a glitch that day. The next day when I logged in, I was able to complete the task.

SB004510 · ‎Aug 10, 2022

Why would I not have access to update an expense approvers default approver in concur even if it is temporary? Mine is greyed out.