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BM30
Occasional Member - Level 1

Mobile app

I can log in through a pc. After resetting my password and pin I can still not log in through the mobile app.

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Community Manager
Community Manager

Re: Mobile app

Hi @BM30

 

Thanks for asking!

Here are two ways to get support with this:

  1. You can contact your company’s authorized support contact. They will be able to help you create a support ticket for this issue. Your company should be able to tell you who they are and provide contact information. 
  2. If your company subscribes to User Support Desk you can call them directly and create a support ticket. Your company will be able to tell you if this is an available support channel and provide you with the number.

 

 

Best,
Ashley Bragg
SAP Concur - Community Manager

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Solution
Community Manager
Community Manager

Re: Mobile app

Hi @BM30

 

Thanks for asking!

Here are two ways to get support with this:

  1. You can contact your company’s authorized support contact. They will be able to help you create a support ticket for this issue. Your company should be able to tell you who they are and provide contact information. 
  2. If your company subscribes to User Support Desk you can call them directly and create a support ticket. Your company will be able to tell you if this is an available support channel and provide you with the number.

 

 

Best,
Ashley Bragg
SAP Concur - Community Manager

View solution in original post

Solved! Jump to solution