cancel
Showing results for 
Search instead for 
Did you mean: 
Pbarth
New Member - Level 1

Mobile app not working with iOS 13

Can't upload expenses in app and there is no update in App Store. 

1 Solution
Solution
Ronald_Deloitte
Occasional Member - Level 2

Unfortunately experienced the same. Please reach out to Concur. We received the fix within two days.

View solution in original post

4 REPLIES 4
Solution
Ronald_Deloitte
Occasional Member - Level 2

Unfortunately experienced the same. Please reach out to Concur. We received the fix within two days.

Josh
Routine Member - Level 2

Hi @Ronald_Deloitte,

 

Care to share what the fix was? Was it a procedure that your users had to follow, or was there a patch they released through the App Store? Thanks!


Josh
Ronald_Deloitte
Occasional Member - Level 2

It was a patch they released through the App Store.

Josh
Routine Member - Level 2

Interesting... I've had a user uninstall and reinstall the app, which would theoretically download the latest version from the app store with the patch you described. However, that didn't work, so I'm working with Concur support to see what the issue is. But thanks either way! Gotta love these constant OS updates...


Josh