I have a hotel charge from Cambria Suites which is part of Choice Hotels. I used my personal credit card for the transaction. At some point an E-Receipt was automatically added to my expense and the exception “This entry does not have a matching credit card transaction and cannot be reimbursed. Please check the Personal Expense box.”
I’m not going to check the “Personal Expense” box because this was not a personal expense. I’ve tried selecting Out of Pocket, Pending Card Transaction, and Personal Credit Card, but the exception is always there. I’ve also deleted the expense and added it again, but it still matches to the E-receipt and gives the exception.
I know that when I tried connecting to the Starbucks app and Lyft app it would give the same exception unless I used my company card. I deleted the connection to those apps so I could continue to use my personal card. I can’t figure out how I’m connected to Choice Hotels. I don’t know why this would come up as an error anyway.
Does anyone know how to prevent this exception?
