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mhpdx
Occasional Member - Level 1

Incorrect receipts auto-attaching

Does anyone know how to circumvent the issue of Concur auto-attaching receipts that are clearly the wrong ones?  For example, I just had a $527 LinkedIn charge line and Concur attached a $513 flight itinerary.  Any help would be greatly appreciated!

1 REPLY 1
Anonymous User
Not applicable

We don't have flight itineraries comes through Concur based on our configuratoin and use of a ghost card.

 

I have seen issues where the credit card charge and receipt matches even though it shouldn't match. It's usually because it's the same type of expense like rental car or the amounts are very close. This may not help but do you utilize the credit card mapping feature? That can help if you tie MCCC codes to specific expense types so the LInkedIn charge would have nothing to do with flights.