Expense Turnaround Time

[cn139405]

I have reported my expenses to Concur since 2017 and they would pay either on the following Tuesday or Thursday a few days later. Now I have noticed that it is taking weeks to reimburse me for trips I take weekly which is defeating the purpose because I'm still paying out of pocket.  Did something change?

[KevinD]

@cn139405 this is a valid concern, but reimbursements, although coming from SAP Concur, in some cases, is dependent on someone within your organization closing out payment batches. So, I would suggest contacting someone at your company that is in either Finance or Accounting and ask them why there has been a longer reimbursement time. Maybe someone made a change to your Concur site or they have changed their time frame of processing expenses. 

That would be the best place to start.