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ipxfer
New Member - Level 1

Email Verification Not Working

Anyone else having issue with email verification?  We are not receiving any emails from Concur on the email verification; however, we do receive other emails from Concur that are not related to verification.

4 Replies
Community Manager
Community Manager

Re: Email Verification Not Working

Hi @ipxfer,

Good question! Have you created a support ticket for this issue? Sounds like it could be your company's VPN or firewall. I am curious to hear if other community members have seen this before and what solution they found. 

Best,
Ashley Bragg
SAP Concur - Community Manager
SAP Concur Employee
SAP Concur Employee

Re: Email Verification Not Working

I know you have probably tried this, but have they been checking in their junk or spam folder? If yes and they still aren't showing up, then Ashley makes a good point about VPN and Firewall.

Highlighted
Jeyefsi
New Member - Level 1

Re: Email Verification Not Working

What i am.getting is below and i am not sure what cause it. It is my first time to register "email is found to be duplicate in our system."

SAP Concur Employee
SAP Concur Employee

Re: Email Verification Not Working

Can you provide me your company name and your first and last name in a private message, please? 

 

Most likely, you already have a profile using your email address that is why you are getting the duplicate message.