stephanmerkens
New Member - Level 1

Concur Mobile app not allowing sign on unless connected to Wifi

Ive been mandated to use Concur and the associated Mobile app. The desktop version works fine, but the mobile version only works when connected to WIFI - not terribly helpful for people who travel. Can someopne tell me how to set this up so that it doesnt tell me im offline even though im using mobile data? otherwise this app is useless

 

 

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2 Replies
SAP Concur Employee
SAP Concur Employee

Re: Concur Mobile app not allowing sign on unless connected to Wifi

Hi @stephanmerkens,

Is the issue still hapening on your end? In case, are you using Android/iOS device. When specifically do you get the offline message? Will you be able attach here a screenshot of the error?

Thank you,

Anna

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dougbaseley
New Member - Level 1

Re: Concur Mobile app not allowing sign on unless connected to Wifi

I get this offline error a lot. So far the only fix is rebooting the phone. Android device. Tmobile carrier..

 

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